Customs Broker Services in Saudi Arabia

Government Relations Services

Customs Broker Services in Saudi Arabia support in Saudi Arabia with compliant execution, accurate documentation, and operationally practical delivery aligned with authority requirements.Our customs broker service grants Companies a compliant pathway with the Zakat, Tax and Customs Authority (ZATCA) to manage import an…
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Service overview

Customs Broker Services in Saudi Arabia support in Saudi Arabia with compliant execution, accurate documentation, and operationally practical delivery aligned with authority requirements.
Our customs broker service grants Companies a compliant pathway with the Zakat, Tax and Customs Authority (ZATCA) to manage import and export shipments. We ensure compliance for the Investor to execute trade operations without port delays.
We help you submit the customs declaration on the Fasah Platform, coordinate Saudi Food and Drug Authority and SASO inspections, calculate duties and VAT, and obtain the release decision. This is the smartest solution for an Investor seeking speed and fee transparency in shipment clearance, allowing the General Manager to monitor shipments electronically without on-site presence, supported by a network of accredited brokers that reduces costs and supports stable operational delivery.

Service snapshot

Target Group

Importing and exporting Companies, the Investor seeking commercial presence inside the Saudi market, and entrepreneurs in the customs clearance sector who require setup advisory.

Service Channels

Via the Fasah electronic platform linked to the Commercial Register of the importing company, with direct coordination with inspection authorities to issue the release decision and activate associated Government Services.

Language Provided

All clearance documents and service agreements are available in Arabic and English, with Chinese support for international exporters, supporting the international Investor through Company Formation and Saudi operational requirements.

Objectives

1. Enabling Companies to manage their shipments with speed and regulatory compliance via the Fasah platform, supporting the Investor in executing commercial operations without administrative obstacles.
2. Reducing total customs clearance cost through a network of accredited brokers, allowing the General Manager to redirect financial resources toward Employee Management growth and product development.
3. Enhancing supply chain efficiency for Companies through coordinated sector inspections with SFDA and SASO and pre-arrival document preparation, to prevent any port delays.

Steps to Obtain

Shipment assessment and document preparation

1. Assessing goods type, exporting country, port, and value, and reviewing import documents before shipment arrival, meeting the Investor's aspirations and supporting the image of Companies before regulatory authorities.

Customs declaration submission and inspection coordination

2. Submitting the customs declaration on the Fasah platform, calculating duties and 15% VAT, and coordinating SFDA and SASO inspections, allowing the General Manager to track the shipment electronically without field presence.

Release decision issuance and shipment delivery

3. Completing fee payment, obtaining the release decision, and coordinating with transport companies to deliver the shipment, ensuring the Investor is fully informed of Companies' clearance stages in record time.

Areas of Work

1. Documenting the customs declaration on the Fasah platform and linking it to Companies' data, ensuring continuous benefit from Government Services and protecting the entity's regulatory standing.
2. Coordinating SFDA and SASO inspections and representing the client before regulatory authorities, ensuring the General Manager does not lose critical appointments concerning the Investor or Employee Management requirements tied to shipments.
3. Providing customs brokerage company setup advisory for entrants to the sector, including ZATCA licensing and Fasah registration, building an integrated corporate identity for Companies before the Commercial Register.

FAQs

1. Is Motaded a licensed customs broker?

Yes, we hold a licensed customs broker accreditation from the Zakat, Tax and Customs Authority (ZATCA), and operate a coordination model with accredited brokers to deliver the best price and turnaround for Companies and to accelerate Company Formation procedures.

2. How is the 15% VAT on imports calculated?

It is calculated on (shipment value + freight and insurance + customs duties), helping clarify total cost for the General Manager during import planning for Companies.

3. Do you provide advisory for setting up a customs brokerage company?

Yes, we provide full advisory including ZATCA licensing, legal form, Company Formation, and Fasah registration, ensuring continuity of Employee Management and Government Services for the new entity.