Reception Services

Overview

Reception services provide a professional interface for handling Companies' visitors, calls, and mail. We ensure the Investor and General Manager have precise administrative organization that enhances the entity's prestige.

We provide a professionally trained reception team to represent your Companies flawlessly. Services include answering calls, managing mail, and welcoming visitors, lifting the administrative burden off the General Manager. This service creates a positive first impression and supports stable Employee Management and official communication. We guarantee a distinguished service befitting the Investor and keeping pace with Companies' progress in Company Formation and Government Services interactions.

Service snapshot
Target Group

Target Group

Business owners and Companies desiring a professional administrative interface to deal with the public and partners, reflecting the Commercial Register's credibility.

Service Channels

Service Channels

Through the physical reception desk at the headquarters, supported by digital systems allowing the General Manager to track Companies' calls and mail.

Language Provided

Language Provided

Reception services are available in Arabic and English to ensure a sophisticated welcome for the Investor's visitors and facilitate Employee Management communication.

Objectives

1. Building a professional mental image for Companies before visitors, reinforcing the brand value the Investor aims to establish post Company Formation.

2. Organizing communications and incoming mail efficiently, allowing the General Manager to focus on strategic decisions and developing Employee Management and commercial growth.

3. Providing administrative support for receiving delegations related to Government Services, ensuring smooth and professional official meetings for your Companies and partners.

Steps to Obtain
1

Defining the protocol for handling calls and visitors

1. Defining the protocol for handling calls and visitors, aligning with Companies' policy and ensuring the General Manager receives vital information accurately.

2

Periodically delivering call and mail logs to the Investor

2. Periodically delivering call and mail logs to the Investor, ensuring all business opportunities are followed up to support Company Formation and growth.

3

Coordinating meeting schedules

3. Coordinating meeting schedules and linking them to Employee Management calendars, increasing the internal organizational efficiency of Companies and facilitating Government Services access.

Areas of Work

1. Managing incoming phone calls and answering in the name of Companies, giving the General Manager more time for Company Formation strategies.

2. Receiving and sorting official mail and packages, ensuring they reach the Investor or relevant official, protecting Commercial Register and financial documents.

3. Welcoming visitors and directing them to appropriate meeting rooms, reflecting Companies' sophistication and supporting Employee Management efforts in providing exceptional service.

FAQs
1. Are calls answered in my company's name? 

Yes, the team is trained to answer in your Companies' name, enhancing the Investor's identity.

2. How am I notified of mail? 

Instant notifications are sent to the General Manager via email to ensure rapid Company Formation follow-up.

3. Is the service daily? 

Yes, service is available during official hours to support Companies' presence and access to Government Services.